The Status Dashboard gives you a central view of what is happening with your products so you can respond quickly and keep your customers informed.
Using the Status Dashboard, you can:
Register for alerts by product for new events and any updates posted to the dashboard (for example, high-priority incidents).
Receive alerts and updates for planned scheduled maintenance work.
See a central view of current events impacting your products.
Review historical events, including previous incidents and maintenance.
Receive updates as root cause and prevention measures are shared for resolved incidents.
📌 Note: You can access the Status Dashboard using the status link provided by your organisation (for example, from your product menus, intranet, or bookmarks).
To receive alerts and updates that are relevant to you, you need to register for alerts on the products you use.
Open the Status Dashboard using your organisation’s status link.
Locate the products you want to monitor.
Use the available options on the dashboard to register for alerts for each product.
Repeat this for any additional products you want to follow.
Once registered, you will receive alerts for:
New events created on the Status Dashboard for those products.
Subsequent incident and maintenance updates.
📌 Note: You will need to register for alerts for each product you want to monitor. If you are unsure how to change your alert preferences, refer to your internal Status Dashboard user guide or speak to your administrator.
Learn More About the Status Dashboard
If you need more detail on how to use filters, views, or navigation in the Status Dashboard, refer to your organisation’s Status Dashboard help article or user guide, which explains:
How to find and filter events.
How to review current and historical incidents.
How to see root cause and prevention updates when they are published.
This will help you make the most of the dashboard and keep your customers updated during any service impact.