Skip to main content

Customer Success Newsletter - July 2025

Written by Lindsey Samways
Updated over a month ago
CS Newsletter

Welcome to your Access Legal Bricks Customer Success Newsletter! We’re excited to bring you the latest updates, tips, and best practices to help you get the most out of your software. Stay tuned for important news and insights designed to ensure your success every step of the way.


Maximise your Access software: Effective learning to upskill in one unit

Smarter in 6 provides valuable insights and practical knowledge, all within a concise time frame that fits seamlessly into your schedule. Join us and discover how efficient learning can lead to extraordinary results, making every minute count towards getting the most from your Access software.

To register and view the latest from Smarter in 6, please visit our Smarter in 6 library.


Webinars


Elevate your knowledge and maximise your software

Each month, you'll have access to a range of webinars delivered by industry experts. From the UK's leading legal compliance update to practical guidance for optimising your software, along with important insights into product development.

Our webinars are designed to help you enhance your business practices and stay ahead in an ever-changing landscape.

Webinar Title

Date & Time

Registration Details

July Compliance Update

Thursday, 3 July 12:30pm

July AML Update

Thursday, 10 July 12:30pm

Responsible AI in the Legal Sector

On-demand

June Compliance Update

On-demand

How does Access safeguard firm and client data?

On-demand

June Conveyancing Update

On-demand

Navigating the Evolving Landscape of Conveyancing: Trends, Tools, and Future Opportunities

On-demand


Upskill your teams with our Legal Bricks eLearning

Did you know that we have a range of eLearning designed by product experts to support you with onboarding new starters, ongoing learning for existing staff and validating user proficiency.

The training courses cover both permission roles comprehensively, ranging from essential knowledge for Administrators to configure tasks and workflows, to user training to support staff with key functionalities relevant to their roles.

It’s a great resource for new starters or anyone who’d like a refresher on the Legal Bricks Platform. Our Foundational User course covers:

  • Overview of the Legal Bricks Platform

  • Ordering Search Reports

  • Anti-Money Laundering and Biometric ID Checks

  • Conveyancing Quote

  • LB Connect

You can access the course through Access Learning Lite in Access Evo. If you’d like us to get you set up or need any help, just let us know.


Access Legal Diversity Tool 2025

We're pleased to announce that our Legal Diversity tool has been updated with the latest 2025 question set and is now available.

What is the Legal Diversity Survey

In July 2011, the Legal Services Board (LSB) issued guidance to regulators on diversity data collection across the legal workforce and the promotion of the transparency of this data at entity level. As a result, all firms regulated by the Solicitors Regulation Authority (SRA) are required to collect and report their diversity data every two years.

How to use the Access Legal Diversity Tool

We've created this comprehensive guide which includes everything you need to answer key questions and streamline your experience, including:

  • How to register - including a direct link to the Access Legal Diversity Tool for easy access

  • How to pay for your surveys

  • How to distribute the survey to staff

  • Guidance on reporting

  • How to upload your results to the SRA site

You can also view our release notes >


Join our user feedback pilots and trials

We’re excited to invite our customers to take part in user feedback pilots and trials for new features within the Legal Bricks platform!

All we ask is a commitment to provide regular feedback throughout the pilot, helping us refine and improve the experience together.

We would ask that you fill out this short survey to express your interest in taking part in our Legal Bricks Customer Community Forum.


How to find search turnaround times

If you need an update on a specific search turnaround time, please follow the steps in this guide.


Compliance Corner

AI in Legal Services: Navigating Professional Indemnity Insurance

The legal sector in the UK is experiencing a transformative shift with the integration of artificial intelligence (AI) technologies. Law firms are increasingly adopting AI to enhance efficiency, accuracy, and client services. This technological advancement brings numerous benefits, including improved productivity, cost savings, and the ability to provide more innovative solutions to clients. However, it also introduces new challenges, particularly in the realm of Professional Indemnity Insurance (PII).

In this article Rosanna Davenport, Risk and Compliance Associate, explores how to embrace the exciting innovations in AI while balancing compliance and risk management. Read now >

Footer


Did this answer your question?