Welcome to your Access Legal Bricks newsletter
Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.
This release introduces a new AP1 tracking screen for post-completion visibility, enables multiple AP1 submissions per case, and brings AML compliance checks conducted via API directly into LB Law.
Quotations & Conversions
Updated PDF Quote Greetings. The estimated quote PDF has been updated, providing a more professional and welcoming experience for clients receiving quotations.
Post Completion
AP1 Tracking Dashboard – A brand new AP1 tracking screen provides a centralised view of all submissions. Applications are colour-coded by status for at-a-glance progress monitoring, columns are sortable by dates, and completed records are automatically hidden after six months to keep the dashboard focused on active work.
Multiple AP1 Submissions – Users can now submit multiple AP1 applications from a single case, removing the previous limitation of one submission per matter and streamlining complex transactions.
Discharge Applications – Party roles are now optional for Discharge applications within the AP1 journey, simplifying the submission process where role assignment is not required.
AP1 Estimated Date Calculations – Estimated completion dates are now checked every fifteen minutes rather than once daily, providing more timely updates from HMLR.
Risk & Compliance
AML via API in LB Law – Anti-Money Laundering checks conducted via API are now displayed directly within LB Law portal, giving solicitors immediate visibility of compliance status.
Key Bug Fixes
Document Downloads in LB Law – Fixed an issue preventing documents from being downloaded from the LB Law documents section.
UI Button Alignment & Styling – Multiple button alignment and styling fixes across SDLT, Solicitor Portal overview, quotes screens, and policy pages.
Coming Soon
Post Completion
Mortgage lender warning on AP1 Charges – Users will be warned when a mortgage lender is required in an AP1 where there is a Charge, reducing requisitions.
MD Reference for Lenders – Ability to record MD reference numbers against a list of lenders for improved tracking and automation.
Priority Expiry in AP1 Tracking Screen - If an OS1 has been ordered via our Land Registry integration, the priority expiry date will be available in the AP1 tracking screen along side submission and estimated completion date.
Case Management
Sale and Purchase Reference Display – If integrated with Proclaim, Sale and Purchase matter reference will be displayed within Legal Bricks for better case visibility and cross-referencing across the two systems.
A reminder about in-app support
Following our update last month, here's everything you need to raise a support case quickly and easily in Legal Bricks.
How to raise a support case
All support queries for Legal Bricks are now handled directly within the product. Simply click the Digital Assistant icon 
in the bottom-right corner of your screen to:
Enter a query and raise a support case if needed (support-entitled users only)
Search our knowledge base for instant answers, 24/7
View the latest product news, release notes, and newsletters
This change brings everything you need into one convenient location, with no more switching between platforms. All users can access Help Centre content, while support-entitled users can raise cases as usual.
The Customer Success Portal is no longer used for new cases, however, any cases raised through the Digital Assistant will still appear there once resolved, so your records always remain intact.
Can't see the Digital Assistant icon?
Simply clear your cache and cookies, accept third-party cookies and log back into Legal Bricks - full step-by-step instructions are available in our FAQ guide.
Quick tip for Google Chrome users
Copy and paste the link below directly into your browser to allow third-party cookies in just a few clicks: chrome://settings/cookies > Allow third-party cookies.
Want to know more?
If you have any questions about the change or need a hand getting set up, our FAQ guide has everything covered - from support entitlements and case tracking to accessing help when you're offline.
Reminder: Update to the MyAccess Support Portal Login URL
We want to remind you that the login URL for the MyAccess Support Portal (previously known as the Customer Success Portal) has recently been updated.
If you have the old link saved as a bookmark, you will now be directed to an error page when trying to access your account.
Please update any bookmarks you have saved to the new URL below:
New URL (please use this going forward): https://support.theaccessgroup.com/
Old URL (no longer active): https://access-support.force.com/Support/s
Updating your bookmark will ensure you can continue to raise and manage support tickets, access resources, and find all your Access-related information without interruption.
If you experience any issues accessing the portal after updating your bookmark, please contact our support team.
Share your feedback
We’d love to hear your thoughts on your experience with Legal Bricks. Your feedback helps us improve and shape our services to better meet your needs.
Stay ahead with our expert-led webinars
Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.
Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.
Webinar Title | Date & Time | Registration Details |
March Compliance Update | Thursday, 5 March at 12:30pm | |
CQS Update 2026 | Thursday, 12 March at 12:30pm | |
PII Update 2026 | Thursday, 19 March at 12:30pm | |
February Compliance Update | On-demand | |
Where were all the compliance officers? | On-demand |
AML Results and PEP entries
If a PEP entry is revealed in your AML Check and you need more information to determine whether the entry relates to your client we can help you by providing a compliance check. Read now >
Level‑up your firm’s compliance in 90 minutes
Access Legal’s Risk & Compliance Consultancy Team is running a remote training series (via Microsoft Teams) designed for busy legal professionals who want practical, immediately applicable guidance -plus time to get questions answered.
What you’ll get
🕙 90‑minute sessions with open Q&A
🧑🎓 Delivered by our consultancy team who advise firms daily
✅ Just £100 + VAT or 70 FlexPoints per delegate
Upcoming sessions (all Wednesdays, 10:00):
18 Mar - Stop Issues Before They Start: Legal File Reviews Made Simple (Host: Rosanna Davenport)
29 Apr - From Suspicion to Submission: A Practical Guide to Effective SAR Reporting (Host: Mariam Dobosz B.A, LLM)
20 May - Managing Complaints with Confidence: A Compliance‑Led Approach for Legal Teams (Host: Rosanna Davenport)
Case Management Systems: The Backbone of Compliance
As the legal industry finds itself in an increasingly regulated and risk sensitive environment, the question is not whether a law firm should use a case management system, but if it can afford not to
In this article, Diana Borlea, Risk and Compliance Associate, examines the benefits or properly implemented a case management system. Read now >